AUDEMARS PIGUET

New York, NY

March 2024-Present

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Business Strategist & Chief of Staff to the CEO, Americas

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• Lead strategic initiatives in the Americas, driving business transformation and regional growth through initiatives spanning retail, client experience, partnerships, philanthropy, and go-to-market strategy

• Represent and support the CEO in strategic decisions and executive meetings, executing priorities across stakeholder groups

• Designed regional implementation of a client-centricity transformation, streamlining business processes and CRM programs

• Sales ceremony made ~50% more efficient; +300K client touchpoints; +9% client NPS scores

• Spearheaded targeted market development strategies, leveraging data, cultural insights, and strategic partnerships

• Resulted in double-digit growth among women clients (+15%), and added new gen engagement (+4%)

• Developed and evolved the “nomad” sales strategy, reaching clients at their leisure and during key global events

• Oversaw a $3M philanthropic and employee volunteering program, aligning social impact with brand values

• Launching new jewelry line in the US market, overseeing end-to-end planning from market positioning to activation

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McKINSEY & COMPANY

New York, NY

July 2022-March 2024

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Associate Consultant | Luxury & Public Sector Clients

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• Focus on strategy, people and organizational performance, change management, operating model design, and growth

• Developed implementation strategy for dynamic pricing model at luxury cosmetics client, netting $10M savings

• Designed retail operating model for luxury hospitality client, including >200% ultra-high net worth client development

• Guided CEO and C-suite of luxury jewelry client to implement talent strategy and sales operating model redesign

  • Successfully achieved $1B sales target ahead of plan, with simultaneous improvements in talent retention

• Delivered talent component of state-wide economic development program for medium-sized northeastern US state

  • Created a total of >175K new jobs across 10 priority sectors, jumping from 47th to 23rd in job growth among states

• Designed delivery of health equity strategy for rural midwestern US state, including impact assessment and change plans

• Led change management program for US tax authority client, for technical system upgrades and improved citizen experience

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ERNST & YOUNG

Washington, DC

August 2018-August 2020

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Manager, People Advisory Services | Government & Public Sector Clients

Senior Consultant, Strategy | Defense Clients                                                                                                                                                    

• Lead development and deployment of executive level strategy, strategic communications, congressional engagement activities, posture development, engagement tracking, and change impact analyses for Department of Defense clients

• Strategize change management support for full scope Defense auditability program, including financial system implementations and associated business process redesign to facilitate comprehensive financial and operational controls

 

ACCENTURE

Washington, DC

April 2015-August 2018

 

Stakeholder Engagement Consultant | Intelligence Client                                              

• Received Top Secret (TS) security clearance following in-depth background investigation 

• Created stakeholder engagement strategies to ensure successful adoption of new Oracle PeopleSoft system releases 

• Led program to engage national network of 175 business operators to identify opportunities for system enhancements 

• Redesigned siloed change management practices to streamline delivery of materials to direct client and extended workforce 

 

Strategy & Change Management Senor Analyst | Non-Profit Client                                                                                                                                                                            

• Led creation of ~20 training materials, ~10 communications, and ~3 impact analyses to support ServiceNow release 

• Delivered trainings to >40 senior client representatives, with 95% positive feedback survey results from participants 

 

Change Management & Organizational Alignment Analyst | Defense Client    

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• Led all change management activities for SAP Governance, Risk, and Compliance (GRC) module releases 

• Deployed functionality for internal control testing, automated monitoring, policy management, and risk management  

• Managed team of UI/UX designers, developers, and system SMEs to create ~75 training materials for numerous audiences 

• Coordinated organizational alignment activities including process redesign recommendations and impact analyses 

 

CONSULATE GENERAL OF THE UNITED KINGDOM

Atlanta, GA

January 2015-April 2015

August 2013-December2013

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Political & Public Affairs Officer

Foreign & Commonwealth Office, HM Government   

                                                                                                         

• Managed political programme, press relationships, and public engagements in Southeast 

• Implemented regional projects & conferences to support global priorities of Her Majesty’s Government 

 

NATIONAL SENATORIAL CAMPAIGN

Atlanta, GA

January 2014-November 2015

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Youth Fellow | National & State Political Party

 

• Organized community fundraisers and private/public policy meetings for candidate

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OFFICE OF CONGRESSMAN JOHN LEWIS

Washington, DC

May 2013-August 2013

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Legislative Intern

                                                     

• Designed financial strategy recommendations for housing policy via Troubled Asset Relief Program (TARP)

• Supported legislative initiatives in areas of civil rights, global trade policy, and environmental protection